Online Payments: How to Make Payments Over $5,000 back


How To Make Payments Over $5,000

Our payment processer, Dwolla, accepts payments up to $5,000 per week. You can increase this limit if you elect to become a "verified" customer. Once verified, you can make individual payments up to $10,000 with no daily or weekly limit. Note: this is an optional step.

Here's how to become a verified customer.

Setup your Profile

First, make sure you have logged in to your Online Portal. If unsure how to do this, please contact your lender directly. You may also find the link on your most recent billing statement.

  1. While logged in, click your name in the upper right-hand corner of the screen.
  2. Next, click Profile.

  3. On the next screen, completely fill out your profile: First and last name, and full address is required.

Setup your Online Payment Account

Click your name in the upper right-hand corner of the screen and click Online Payment Account.

Step 1: Accept Terms
  • If this is your first time: read and accept the terms and policies.
  • Otherwise, you will be taken directly to Step 2.
Step 2: Create Payment Account
  • If this is your first time: Click Create Payment Account.

  • .
  • After your payment account is created, click the Verify payment account to be able to make payments over $5000 button and you will be taken to Step 3.

Step 3: Start Payment Account Verification
  1. The form will pre-fill in your name and address from your Profile. If anything is incorrect, stop and go back to your Profile to correct.
  2. To verify your identity, enter the remaining information: your SSN and date of birth. Then click Save.


  3. At this point, if you wish to cancel, you may. Otherwise, click Verify My Account to continue the verification process.


  4. You will receive an email when your account has been verified or if any documentation is need to confirm your identify.
  5. If documentation is requested, log back in and return to this section to upload the required document(s).

Once verified, this screen will update and new limits will be available immediately.


Updated 06/06/2025 -sd